Shipping policy
Shipping Policy
Thank you for supporting One Humanity Brand. Every order you place helps us spread a message of faith, dignity, and compassion — and we honor that trust with transparency and care.
Processing Times
Each order is prepared with intention and respect.
- Processing time: 2–5 business days
- During high‑volume seasons or new drops, processing may take slightly longer
- You will receive an email confirmation when your order is placed and another when it ships
We treat every package as part of our mission to serve humanity with excellence.
Shipping Times
Delivery times vary by location:
- United States: 3–7 business days
- International: 7–21 business days
Please note that carriers may experience delays beyond our control.
Even so, we remain committed to keeping you informed every step of the way.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight.
We offer:
- Free U.S. shipping on orders over $75
This is our way of giving back to the community that supports our purpose.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear.
Lost or Delayed Packages
If your package is delayed, lost, or marked as delivered but not received, please reach out to us.
We are here to help at:
info@onehumanitybrand.com
We will assist you in opening a claim with the carrier and finding the best possible resolution.
International Duties & Taxes
International orders may be subject to customs fees, duties, or taxes.
These charges are determined by your country and are the responsibility of the customer.
Incorrect Address
If you entered an incorrect address, please contact us within 24 hours of placing your order.
We will do our best to correct it before the package ships.
Questions or Support
We are here to serve with integrity and compassion.
If you need help, guidance, or have any questions, contact us at:
info@onehumanitybrand.com